Survey Solutions Server Administrator

October 6, 2017

Every Survey Solutions server has an administrator. This is the first user account created after Survey Solutions is installed, typically by the same person who performed the installation.

An administrator can do (almost) everything an HQ user can do plus some exclusive actions:

Note that a server administrator may not be designated responsible for assignments, while a headquarters user may be.


Administrator is a privileged account and can do important actions which may result in damage to data. Assign a responsible and informed person as an administrator! We recommend that the administrator has attended a comprehensive Survey Solutions training.

Some obvious security recommendations:

  • do not share the administrator password;
  • do not forget the administrator password;
  • do not mention the administrator password in emails;
  • do not use administrator account for day-to-day HQ operations.

See more recommendations in the Password Best Practices.