Getting Started

• Self-service portal
• Overview: Printable materials
• Instructions for respondents to Web Surveys with Survey Solutions
• FAQ for IT personnel

7 Articles videos

FAQ

• Support checklists
• Is the Designer tool online now?
• Server Not Working
• Language

46 Articles

Syntax Guide

• Section functions
• Syntax Guide: Filtered Answer Options
• Syntax Guide: Multi-select questions
• Syntax Guide: List questions

15 Articles

User Forum

Topics

Questionnaire Designer

• Recent Changes to the Questionnaire
• Testing Scenarios
• Sharing a questionnaire
• Tabular presentation of rosters

59 Articles videos

Headquarters

• Questionnaire Details Page
• Interview diagnostics file
• System generated files
• Server Audit Log

53 Articles videos

Supervisor

• Supervisor App
• Reassign an Interview
• Distribute an Assignment
• Manage Interviewer Accounts

9 Articles videos

Interviewer

• Interviewer App Notifications
• Password Best Practices
• Interviewer Password Reset
• Set up an Interviewer tablet by scanning a barcode

21 Articles videos