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Unable to login in tester

Ridhima Apr 05, 2018 05:41AM EDT

Dear SS Support Team,
I tried to log in the Tester and have been getting this "Provider survey solutions designer URL is invalid Check setting" message.

Grateful for your assistance.

Best,
Ridhima

2 Community Answers

Best Answer
Zurab Sajaia Apr 06, 2018 12:57PM EDT

Dear Ridhima,

Please uninstall the app and install it afresh. Everything should work as before.

Best,
Zurab

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Sergiy Zinkovskiy Apr 05, 2018 06:14AM EDT Survey Solutions Agent

Dear Ridhima,

We are currently working on this issue.
Please use Online Tester feature until we fix problem.

Survey Solutions Support Team

Up 0 rated Down
Zurab Sajaia Best Answer Apr 06, 2018 12:57PM EDT Survey Solutions Agent

Dear Ridhima,

Please uninstall the app and install it afresh. Everything should work as before.

Best,
Zurab

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