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Running Survey Solutions on Own Servers

Kevin Temeoto Mar 07, 2018 08:24PM EST

What are the requirements and setups that need to be in place in order for us to run Survey Solutions on our own servers.

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Michael Lokshin Mar 08, 2018 12:00AM EST Survey Solutions Agent

Please introduce yourself and explain your situation

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Kevin Temeoto Mar 08, 2018 04:00AM EST
I'm Kevin and I'm team leader in charge of SS CAPI for data collection in a Household survey that we will be conducting. As per, our data privacy policy, I am enquiring if we can run Survey Solutions on our servers.
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Michael Lokshin Mar 08, 2018 05:17AM EST Survey Solutions Agent

What country? What orga

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Kevin Temeoto Mar 08, 2018 05:22AM EST
National Statistical Office (Papua New Guinea)
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Michael Lokshin Mar 08, 2018 07:02AM EST Survey Solutions Agent

Dear Kevin Dylan Temeoto,

Survey Solutions supports several modes of server installation including installation on the local servers. However, we recommend our users who are just starting with Survey Solutions to use our free cloud servers on the WB infrastructure. There is a learning curve in collecting data with Survey Solutions CAPI and, from our experience, it might difficult for our users to adjust their data collection practices to protocols imposed by Survey Solutions simultaneously with dealing with issues that might arise from local installation.

Local installation of Survey Solutions is also much harder for us to support. It is very difficult for us to separate issues related with local network configurations, firewalls, ports, etc. from the issue directly related with Survey Solutions. It is also difficult for the Survey Solutions support to work on the remote servers. In some cases, actions of inexperienced users caused data loses and interruptions in the data collection.

So, we recommend you to use Survey Solutions on the World Bank cloud servers for two-three surveys and then discuss with us a possibility of switching to a local server.

Please contact us if you need to discuss your special circumstances.

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