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speed report

Pyan Jan 04, 2018 12:04AM EST

Dear Survey Solutions Team,

Thank you for your previous help.

Now I have an issue on the speed report section. My team conducted a pilot survey and several respondents were interviewed. Each of interview took 1-2 hours. However the speed report indicates that the average interview duration were around 0-5 minutes. Is there anything that I missed?

best regards,

n: my survey is

Up 0 rated Down
Aleksandra Komarovskaya Jan 04, 2018 05:52AM EST Survey Solutions Agent

Dear Pyan,

Can you provide me with the link to some interview with such an issue. Our developers will have a look at the interview. Use e-mail

Best regards,

Survey Solutions Team support

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