Survey Solutions

Support portal and knowledge base

Synchronization & Completing the Interview

Last Updated: Jul 06, 2017 01:50PM EDT

1. Logging in



You can log in using the user name and password that you received from your supervisor. Tap on the eye icon to see your password to make sure you have entered it in correctly.
  
If you cannot log in, although you are sure that the username and password are correct, synchronise the tablet (see next step)




 

2. Synchronize



You should synchronize your tablet as often as your supervisor has instructed you to.
 
Synchronization requires internet access. To synchronize, press the “Synchronize” button at the top right corner of the toolbar. The results of the synchronization will be displayed: how many new assignments were received, how many were received as rejected and so on. 




 

3.The dashboard


 
The dashboard contains the list of sampling units that you need to visit. When you approach one of the listed sampling units, select the corresponding entry to start the interview. For more information about the Interviewer dashboard, refer to this article.




 

4. Navigating through the interview



Use the button on the upper left side of the screen to get access to the list of all the sections of the questionnaire.




 
Click on the name of the section to quickly move there.



 

5. Validation


 
After you have answered the question, the frame around it can turn red. If the color does not change, then the answer to the question probably doesn’t contain any errors. If it is red, the answer is not the expected one. An accompanying error message may give you more information about what went wrong.




 

6. Your progress


 
Survey Solutions uses a simple scheme for communicating to interviewers the status of each section. Green indicates that a section is complete—that is, that all questions have been answered and none have invalid answers. Blue denotes incomplete—that is, that some question are unanswered. Red indicates that one or more questions in the answer have an invalid answer—that is, an answer that violates the validation condition. 




 

7. Adding comments



Tap and hold your finger on the text of the question to enable the comment field.

 


Comments can be used to provide further explanation to respondent’s answers that can be shared with your supervisor.
 

8. Completing the interview



To complete the interview, click on the button on the top left of the screen and click on the Complete button at the bottom of the menu. You will see a summary screen. The number next to the Unanswered  button indicates how many questions have been left unanswered. Similarly, the Errors button provides the number of questions with invalid answers. You can write in the Note for supervisor field any comments or observations that you would like to share with your supervisor. When you are sure that the interview is completed, press Complete to finish it and return to the Dashboard, where you will be able to select another household and start a new interview.

Data will not be available for your supervisors until you synchronize your tablet. As soon as an internet connection is available, you are advised to synchronize your tablet.
 


 


 
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