Survey Solutions

Support portal and knowledge base

User Questions

  • The application Interviewer crashes

    the application interviewing crashes for administering a number of questionnaires greater than 26

    1 Agent Answer 0 Community Answers Sep 17, 2017 01:02PM EDT
  • Interviewer Assigned Status

    Any help? I have a filled questionnaire that has been transmitted from an enumerator's tablet unto the se...

    1 Agent Answer 0 Community Answers Sep 14, 2017 07:24PM EDT
  • saving name of randomly selected roster element

    How do you save identifiers from a randomly selected value in a roster? For example, I roster 5 people, and...

    2 Agent Answers 0 Community Answers Sep 14, 2017 02:43PM EDT
  • Can't login on Survey Solution Designer

    Good day, Managed to install Survey solutions on our local server. I had my server IP address registered on...

    0 Community Answers Sep 14, 2017 02:37AM EDT
  • Query

    What to do if when symchronization, it says that your device is link to other device, thus it cannot synchroni...

    1 Agent Answer 0 Community Answers Sep 14, 2017 01:43AM EDT
  • Updating to a newer version of Interviewer app

    We are trying to update to the more recent version of the interviewer app but the response I get is "inva...

    1 Agent Answer 0 Community Answers Sep 13, 2017 08:26AM EDT
  • Display only the answered options from previous question in a new ques...

    Hello, I have a multi select question type(called Q1) with 6 possible answers. In the next question which i...

    2 Agent Answers 2 Community Answers Sep 12, 2017 10:11AM EDT
  • Detecting multiple entries during web interview

    Hi SS Support, I was wondering if it is possible to detect if a web interviewee has filled in more than one...

    2 Agent Answers 1 Community Answer Sep 11, 2017 07:20PM EDT
  • Audit trail functionality

    Does survey solution HQ have audit trail functionality(e.g HQ is able to keep log of user details, time login ...

    1 Agent Answer 0 Community Answers Sep 11, 2017 06:09AM EDT
  • Does it support web-based surveys that can be completed online?

    Does the survey solutions support web-based surveys that can be completed online? When surveys are completed o...

    2 Agent Answers 0 Community Answers Sep 05, 2017 10:12PM EDT
support@mysurvey.solutions
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=12728