Survey Solutions

Support portal and knowledge base

User Questions

  • Area question unsupported on tester app?

    Hello all, When setting up an area question in survey solutions, while using tester app on my android devi...

    4 Agent Answers 3 Community Answers Apr 11, 2018 10:58AM EDT
  • Importing Questionnaires

    Hi There, We have the Headquarters software installed locally on our server and when we try to import our q...

    1 Agent Answer 0 Community Answers Apr 09, 2018 05:11AM EDT
  • Roster string value (@rowname)

    Hi there, I am using the system variable @rowname in my questionnaire, but I've noticed that this vari...

    1 Agent Answer 0 Community Answers Apr 09, 2018 05:05AM EDT
  • GPS point options

    As part of an impact evaluation in Benin, we are interested in the nearest market (as well as several other &q...

    1 Agent Answer 0 Community Answers Apr 07, 2018 07:15AM EDT
  • Exporting the QUESTIONNAIRE into excel

    Is it possible to export the questionnaire into an excel format that keeps track of the variable name and vari...

    1 Agent Answer 0 Community Answers Apr 06, 2018 04:24PM EDT
  • tester url

    with the update to version 18.04, when I update survey solutions tester to this version I receive an error say...

    1 Agent Answer 0 Community Answers Apr 06, 2018 11:02AM EDT
  • Sample GIS

    Good morning, We have a GIS system with all the building points that we use to draw samples. Is there a po...

    1 Agent Answer 0 Community Answers Apr 05, 2018 01:16PM EDT
  • Unable to login in tester

    Dear SS Support Team, I tried to log in the Tester and have been getting this "Provider survey solutions...

    2 Agent Answers 0 Community Answers Apr 05, 2018 05:41AM EDT
  • Validation condition in a nested roster with the levels

    Dear Survey Solutions team, I need your help to fix a problem I face. I have a nested roster with 3 levels: ...

    1 Agent Answer 0 Community Answers Apr 05, 2018 03:37AM EDT
  • Survey Design - Access Denied

    Dear SS Suport Team, I tried to log in the Designer and have been getting this 'Access Denied' mess...

    1 Agent Answer 1 Community Answer Apr 04, 2018 04:35PM EDT
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