Survey Solutions

Support portal and knowledge base

User Questions

  • speed report

    Dear Survey Solutions Team, Thank you for your previous help. Now I have an issue on the speed report s...

    1 Agent Answer 0 Community Answers Jan 04, 2018 12:04AM EST
  • Enabling condition referring to linked multi-select questions

    Dear all, I am having problems specifying an enabling condition for one of the modules of my survey: https:/...

    1 Agent Answer 0 Community Answers Jan 02, 2018 08:11AM EST
  • HTTPS and Interviewer App

    We are using our own servers to run SurveySolutions in multiple projects. In a previous project with Survey So...

    3 Agent Answers 2 Community Answers Jan 02, 2018 07:19AM EST
  • Roster Limit

    Dear all, I am having the following problem: [WB0261]:Questionnaire contains rosters with total number of...

    1 Agent Answer 0 Community Answers Dec 30, 2017 06:52PM EST
  • Filter questions

    Dear all, I have two multi-select questions: 1. What languages does [NAME] speak? 2. In which languages ca...

    1 Agent Answer 0 Community Answers Dec 28, 2017 12:32PM EST
  • Random draw

    Dear support team, I would like interviewers to randomly assign current respondent into one group (say gro...

    1 Agent Answer 0 Community Answers Dec 26, 2017 07:28AM EST
  • Bug - Enabling conditions don't work in nested rosters

    Enabling conditions don't seem to work in a roster that lies inside another roster. For example, see &...

    1 Agent Answer 1 Community Answer Dec 21, 2017 09:35PM EST
  • Synchronisation

    Bjr All j'ai ce message quand j'essaie de synchroniser mes données avec ma tablette: "err...

    1 Agent Answer 0 Community Answers Dec 20, 2017 07:38AM EST
  • Roster can not hold more than 30 questions

    My questionnaire has more than 30 child questions in a given roster.While I was compiling it flags error messa...

    1 Agent Answer 0 Community Answers Dec 20, 2017 06:31AM EST
  • randomizing options

    how can I randomize options(answers) in a single select question?

    1 Agent Answer 0 Community Answers Dec 18, 2017 04:11AM EST
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