Survey Solutions

Support portal and knowledge base


  • Components of the Supervisor Software

    The supervisor software is a suite of connected tools for the supervisor: to track the progress of their ...

    Sep 20, 2017 05:14PM EDT
  • Find an Interview

    Use filters to narrow down your search—by questionnaire, by team member, and by survey status. Keep in mind t...

    Sep 20, 2017 02:02PM EDT
  • Review an Interview

    First, click on the Interviews tab at the top of the screen. Then, click on the interview key of the intervie...

    Dec 11, 2017 05:56PM EST
  • See the Overall Progress of Data Collection

    Reports tab provides six different types of reports: Survey and Statuses, Team Members and Statuses, Quantity,...

    Jun 26, 2018 01:11PM EDT
  • Manage Interviewer Accounts

    Change the password for an interviewer account During the survey, an interviewer may forget his or her passw...

    Apr 27, 2017 03:19PM EDT
  • Distribute an Assignment

    Switch to the list of the assignments to the team by clicking on the Assignments menu item at the top of the s...

    Mar 14, 2018 12:45PM EDT
  • Reassign an Interview

    To begin, click on the Interviews tab at the top of the screen.The supervisor application will then show the f...

    Sep 20, 2017 04:59PM EDT
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