Survey Solutions

Support portal and knowledge base

Interviewer

  • Setting photo size and quality

    Survey Solutions v5.22 automatically restricts the size of the images captured by the Interviewer App (see lim...

    Aug 07, 2017 11:49AM EDT
  • Updating the Interviewer application

    Why update There are several reasons why: New features. With most releases of Survey Solutions, new featu...

    Feb 27, 2018 10:23AM EST
  • Multiple interviewers using the same tablet

    Survey Solutions uses device tracking mechanism where for each interviewer account there is an indication of t...

    May 08, 2018 06:26PM EDT
  • Synchronization problems

    Synchronization of the data between the tablet and server is a highly complex process of communication during ...

    May 17, 2018 03:10PM EDT
  • Shape file overlay

    This feature is added in v18.06 for beta testing. We recommend our users to utilize it with a caution and keep...

    Jun 06, 2018 05:51PM EDT
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