Survey Solutions

Support portal and knowledge base


  • Survey Solutions API

    Survey Solutions includes a powerful and flexible API which allows automating some tasks and allows our users ...

    Sep 08, 2017 01:09PM EDT
  • Survey Solutions Server Administrator

    Every Survey Solutions server has an administrator: Local server - the first user created after Survey Solu...

    Feb 27, 2018 10:24AM EST
  • Survey Solutions Server Observer

    Observer is an optional account, kind of an HQ user with a limited functionality, to passively monitor a surve...

    Feb 27, 2018 10:24AM EST
  • Downloadable Report on Interviewers

    This report is accessible in CSV, TSV, or Excel formats from the list of the interviewers screen and contains ...

    Feb 27, 2018 10:24AM EST
  • Errors in user-supplied files for preloading

    Survey Solutions allows preloading assignments with data, including answers to questions inside rosters and ne...

    Jun 06, 2018 12:38PM EDT
  • Customize web interview messages

    Web interviews conducted with Survey Solutions contain reasonable default messages suitable for many surveys. ...

    Apr 02, 2018 06:17PM EDT
  • Export to cloud storage

    Binary data files, such as pictures and audio recordings are often large and can be time-consuming to download...

    Apr 02, 2018 06:25PM EDT
  • Alternative maps for servers in China

    Survey Solutions map reports utilize maps provided by Google through their online service. To enable access to...

    Apr 03, 2018 01:13PM EDT
  • Protecting pre-loaded answers

    Starting with v18.06 Survey Solutions allows protecting values of trigger questions that have been preloaded f...

    Jun 06, 2018 12:41PM EDT
  • Detailed action log

    The detailed action log allows the headquarters users view important actions undertaken by the interviewers on...

    Jun 08, 2018 12:28PM EDT
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