Survey Solutions

Support portal and knowledge base


  • Components of the Headquarters Software

    The headquarters software is a suite of connected tools for the administrator and headquarters users: to tr...

    Sep 19, 2017 02:05PM EDT
  • Survey Workflow

    Workflow Demonstration Check out the video below (starting from 0:30) to learn about the survey workflow in ...

    Sep 20, 2017 01:18PM EDT
  • Reports Tab: Track the Overall Progress of the Survey

    Reports provide headquarters with a summary of the status of fieldwork—of progress by questionnaire, by team, ...

    Jun 26, 2018 10:50AM EDT
  • Interview Tab: How to Find, Review, and Delete Survey Cases

    The Interview tab is designed for taking action. Under the Interview tab, headquarters may search for survey c...

    Jun 26, 2018 11:17AM EDT
  • Teams and Roles Tab: Creating User Accounts

    The Teams and Roles tab provides tools for managing the human resources responsible for data collection—creati...

    Oct 06, 2017 11:34AM EDT
  • Batch User Upload

    Up to 10,000 user accounts can be created from a single tab-delimited file, which must include the login, pass...

    Dec 05, 2016 06:53PM EST
  • Changing the Interface Language

    Survey Solutions interface for Headquarter and Supervisor users can be presented in different languages. This ...

    Dec 05, 2016 06:54PM EST
  • Data Export Tab

    Overview The Data Export tab enables headquarters to export: Data for all survey cases or by survey case ...

    Jan 09, 2017 05:31PM EST
  • Data Export Files

    Overview The exported data will be in a .zip file containing one or more files. The number of such files is ...

    Jul 07, 2017 11:26AM EDT
  • API for Data Export

    Survey Solutions Headquarter provides a possibility for other [authorized] applications to perform data export...

    Jul 07, 2017 11:26AM EDT
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