Survey Solutions supports local installations and cloud servers. For users who are just starting with Survey Solutions, we recommend using the WB cloud servers. This will simplify the support and reduce the costs. Before requesting the cloud server, we expect our users to familiarize themselves with functionality of Survey Solutions. You need to create a questionnaire on Questionnaire designer; test your questionnaire with Tester; test the survey management functionality with Demo server. After that, please write to firstname.lastname@example.org to request a cloud server.
The local server installation is costly to support both for the users and for the Survey Solutions team. The local server installation is justified for surveys that collect sensitive data and in other situations with high data privacy requirements.