Survey Solutions

Support portal and knowledge base

Find an Interview

Last Updated: Sep 20, 2017 02:02PM EDT

Use filters to narrow down your search—by questionnaire, by team member, and by survey status.

Keep in mind that after an interview has been approved by a supervisor and is sent to the headquarters users, the supervisor no longer sees the interview on the dashboard.  

Click on the Interviews tab at the top of the screen:
 

By questionnaire      


To filter by questionnaire, move your cursor to the Filter panel at the left of the screen. Then, click on the drop-down menu below Templates. Select the questionnaire whose survey assignments you want to see.
 





The results will be a list of only those assignments for that particular questionnaire, regardless of who is responsible for them or what their status is.



By assigned team member


To filter by the team member responsible, click on the drop-down menu below Responsible and select the team member whose assignments you want to see.
 




This will yield a list of all the assignments for that team member. The supervisor is also one team member that can be selected. Selecting the supervisor’s questions so will provide a list of all those assignments that have been sent to the supervisor by headquarters but not allocated to any other team members. 



 

By status


To filter by status, click on the drop-down menu below Status and select the status of interest.
 



This will return the survey assignments that are in a given status. Of particular interest may be assignments whose status is Completed. The Completed cases need to be reviewed and approved or rejected by the supervisor.



 An explanation of each survey status can be found in this article


 
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